Engineer.
Builder.
25 years in.

Started writing code in India. Moved to Italy, then London. Spent two decades inside Unilever, Mars, Shell, BP and LeasePlan making large technology programmes actually land. Now building: Miru (WhatsApp-first AI assistant for everyday UK life), Intel (brand & company intelligence), and AI (plain-language AI literacy for everyone outside tech). Plus a space intelligence side project because the subject deserved it.

🇮🇳 India
🇮🇹 Italy
🇬🇧 London 2005
📅 Book 15 min
Available now · AI Transformation & Programme Delivery
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Company Intel
Research any brand or company in 30 seconds. Strategy, leadership, hiring signals.
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Day 0 Readiness
Are you ready for separation day? 5 questions, 2 minutes, a structured brief.
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AI Programme Readiness
Where does your AI programme actually stand? Structured brief in 2 minutes.
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Labs

Experiments

Three things worth trying. Each one is live.

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Day 0 brief
Day 0 is when ownership of a transformation programme transfers. Handover done, clock started. Enter a company — see how the first 30 days get structured.
💬
Miru — live demo
A WhatsApp AI assistant built from scratch for everyday UK life. Ask it anything — school comms, local area intel, company research.
Hi — I'm Miru. I help with everyday UK life: school comms, local intel, company research, and more. What do you want to know?
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Tailored pitch
Enter a company and role — see a pitch built specifically for that opportunity. Not a template.
Background

The long way round

I started as a software engineer in India. Writing code, building systems, figuring out how enterprise software actually behaves when real people touch it.

That curiosity took me to Italy, then to London in 2005. Over the next two decades I worked inside some of the world's largest companies. Unilever, Mars, Shell, BP, LeasePlan. The kind of transformations that touch hundreds of millions of consumers without any of them knowing it happened.

Programme governance, AI strategy, data platforms, digital marketplaces. I've shipped them all, usually across three continents at once, usually with a budget someone said was too small.

In 2024 I stepped back from corporate life. In 2025 I came back briefly to support the Magnum Ice Cream separation from Unilever, working on the technology side of the M&A programme. Then back to building. The gap I keep seeing: AI is genuinely useful, but almost nobody outside tech is getting the benefit of it. That's the problem I'm working on.

Career

Where I've been

2025
Unilever · Transformation Consultant

Magnum Ice Cream separation (M&A)

Brought in to support the Magnum Ice Cream business separation from Unilever. Technology and programme workstream within a complex M&A transaction.

  • Led cross-functional delivery across legal, IT and commercial teams during business carve-out
  • Managed programme governance, milestone tracking and risk escalation across workstreams
  • Navigated complex stakeholder landscape spanning Unilever HQ and incoming Magnum leadership
  • Technology integration planning: data separation, system handoffs and continuity protocols
M&A Programme governance Stakeholder management Technology integration
2024 to now
Human Agency · Founder

Building three AI products for everyday people

Three distinct products live: a WhatsApp-first personal assistant, a brand intelligence tool, and a plain-language AI literacy platform. Focus on everyday usability over technical novelty.

  • Miru (miru.humanagency.co) — WhatsApp-first AI assistant: school comms, bill tracking, book scanning, fuel prices, vehicle check, train times, local area reports, WhatsApp saves
  • Intel (intel.humanagency.co) — brand & company intelligence: financials, strategy, news, campaigns and leadership in one place
  • AI (ai.humanagency.co) — free plain-language site explaining AI from scratch for non-technical audiences
  • Building hands-on with Claude Code — product briefs, AI pair programming and direct code contribution across all three products
AI product WhatsApp API Python / Flask Groq Founder
2020 to 2024
Unilever · Transformation Programme Lead

Global Media Analytics Platform

Enterprise-wide data transformation. Tableau to Power BI migration, £5M budget, 50 person team across 3 continents. 98% on-time delivery.

  • Led migration of Tableau estate to Power BI across 50 markets globally
  • £5M programme budget; 50-person team spanning Europe, Asia and Americas
  • 98% on-time delivery — one of Unilever's largest analytics transformations
  • Redesigned the analytics operating model and governance framework, adopted globally post-programme
  • Embedded self-serve capability across marketing and commercial functions
Power BI Data transformation £5M budget 50 markets Operating model design
2018 to 2020
Unilever · Global Transformation Manager

Net Revenue Management

Analytics suite for pricing, portfolio and promotional strategy. Built in eCommerce and Amazon data. Emerging markets growth tools.

  • Built global analytics suite for pricing, portfolio mix and promotional effectiveness
  • Integrated Amazon Vendor Central and direct eCommerce data into reporting stack
  • Developed growth diagnostic tools used by emerging-markets teams across Asia and Africa
  • Worked across FMCG, finance, supply chain and data science disciplines
Revenue management eCommerce data Pricing analytics Emerging markets
2013 to 2018
Shell · Unilever · LeasePlan

Digital platforms and BA leadership

B2B eCommerce at Shell. Brand platform across 160 markets at Unilever. Digital transformation at LeasePlan.

  • Shell: led B2B eCommerce platform build, integrating fuel card, invoicing and fleet management journeys
  • Unilever: brand and content platform rollout across 160 markets — one of the largest digital deployments in FMCG
  • LeasePlan: digital transformation programme covering fleet management, customer portal and back-office modernisation
  • Consistent senior BA and programme delivery across energy, FMCG and financial services
B2B eCommerce Digital platforms Business analysis Multi-industry
2000 to 2013
Unilever · Mars · BP

Engineer to Analyst to Programme Manager

The foundations. R&D systems at Mars, global brand platforms at Unilever, the full stack from writing code to running programmes.

  • Mars: R&D software engineer — built laboratory data systems and process automation tools
  • Unilever: moved into analytics and data — supporting global brand and consumer insight platforms
  • BP: programme management for digital infrastructure and process transformation initiatives
  • 13-year arc from writing code to leading cross-functional programmes across 3 global companies
Software engineering Analytics Programme management Energy / FMCG
Builder's Lab

What I've built

Live AI products and tools. Built them, shipped them, running them.

WhatsApp-first AI assistant for everyday life — no app, no login. Built on Python / Flask, Groq, Twilio and Supabase, deployed on Railway.
2026 School Communications ● Live
Connects to school email updates and newsletters. Parents ask questions in plain English — "what time does school finish on Friday?" — and get answers pulled directly from the school's own comms.
2026 My Details — Bill & Renewal Tracker ● Live
Scans your Gmail for energy, broadband, insurance and water bills. Extracts account numbers, renewal dates and prices and imports them into a personal dashboard with one tap.
2026 Book Scanner & Personal Library ● Live
Send a barcode photo on WhatsApp and Miru decodes the ISBN and looks up the book. Tracks your personal library across read, reading and want-to-read. Searchable by title, author or status.
2026 WhatsApp Saves ● Live
Send any URL, photo or idea to save it for later. Retrieve anything with plain-English search: "restaurants I saved last week", "articles about AI". Your personal memory, on WhatsApp.
2026 My Area — Local Services ● Live
Enter a postcode and get a report on your local area: nearest pubs, cafes, schools, pharmacies and parks. Save favourites with address and phone. Powered by Google Places and OpenStreetMap.
2026 Find Cheap Fuel ● Live
Ask "cheapest petrol near KT15" and get a live-ranked list of local pump prices. Covers petrol and diesel across all nearby stations, pulling from the UK government's real-time fuel price API.
2026 Next Train ● Live
Live UK train departures in plain English. "Next train from Woking to Waterloo" returns the next few services with platform, departure time and any delays — no app, no timetable.
2024 Your Local Election Results ● Shipped
Built for the May 2024 UK local elections. Enter a postcode, get your ward name, candidates, parties and live results as they came in. Retired after the count.
2026 Food & Drink Discovery ● Live
Ask "best Indian near me", "cocktail bar" or "good burger KT15" and get one or two recommendations — not a list. Designed to remove decision fatigue entirely. Covers Indian, Chinese, Italian, Mexican, steak, burger, kebab, wine bars, cocktail bars, pubs and more.
More in pipeline ● Pipeline
Health, finance and home features in development. Drop me a line if you want early access.
Standalone agentic AI demo — type any company name, watch the agent autonomously research news, leadership, hiring signals and strategy, and return a structured brief in seconds.
2026 Company Research Agent ● Live
Type a company. The agent decides what to research, runs multiple searches in parallel, synthesises across sources and returns a structured brief — strategy, leadership, hiring signals, AI focus, risks and opportunity angle. Try it →
2026 Head-to-Head Compare ● Live
Compare any two companies across five dimensions the AI selects based on what actually matters for those specific businesses — not a generic template. Includes a verdict and an edge for each side.
Try it live — Company lookup
Try it live — Head-to-head compare
vs
Intel — inside Miru miru.humanagency.co/intel Try it →
Brand and company intelligence integrated inside Miru — real business context in seconds, without wading through analyst reports or press releases.
2026 Company & Brand Research ● Live
Search any company or brand and get a structured brief: financials, strategy, recent news, leadership and market position. Pulls from Wikipedia, Companies House, Google News and web search — synthesised by AI into one readable card.
2026 Deep Research Brief ● Live
Multi-source research run — web search, news aggregation, document synthesis — returns a structured briefing document closer to analyst output than a search result.
More in pipeline ● Pipeline
Sector intelligence, competitor tracking and leadership movement monitoring. Early ideas taking shape.
Making AI genuinely accessible — plain language resources and hands-on advisory for people and organisations outside the tech bubble.
2025 Human Agency — AI Literacy ● Live
Free plain-language site explaining AI from scratch — basics, jargon decoder, key researchers, curated articles and videos. Built for everyone who isn't in tech. ai.humanagency.co →
2025 Advisory — HealthTech Startup ● Advisory
Advised an early-stage health technology startup on AI product strategy: use-case prioritisation, model selection and go-to-market positioning. Hands-on advisory alongside the founding team.
More in pipeline ● Pipeline
AI education and advisory work continuing to grow — new formats in development.
A passion project — UK space intelligence, built because I wanted it to exist. ISS tracking, launches, missions, agencies and tonight's sky.
2026 UK Space Intelligence ● Live
Live ISS position, upcoming launches, NASA picture of the day, UK space companies, careers in the sector and tonight's sky — all in one place. No app, no sign-up. miru.humanagency.co/space →
AI Patterns

AI in practice

Not as academic exercises. These are the actual patterns powering Miru, Intel and the rest — each one solving a real problem for a real user.

Retrieval-Augmented Generation
Ground the model in real data before generating — search first, generate second.
Intel fetches live web articles, financials and news before generating a brand report — so the output is accurate, not hallucinated. Miru searches your saved WhatsApp items to answer "what was that restaurant?" without touching an LLM until needed. Try RAG in action →
Intel Miru
Orchestration
Chain multiple AI steps and API calls into a single coherent response.
A single Miru WhatsApp message triggers: classify intent → select tool → call external API (trains, fuel, council, GP) → format a clean reply. Six steps, under two seconds, invisible to the user.
Miru Intel
Structured Extraction
Use an LLM to pull typed, schema-valid data from messy unstructured input.
Miru's school comms feature reads raw email HTML from Gmail and extracts structured events — title, date, action required — as JSON. The same pattern reads wine labels, product barcodes and bill photos from WhatsApp images.
Miru
Multi-Modal Input
Accept images, audio and text as inputs — not just typed prompts.
Miru accepts WhatsApp photos as first-class inputs: a barcode photo → ISBN lookup → book added to your library. A wine label → vintage, producer, grape, region saved to your notes. A bill photo → amount and due date extracted.
Miru
Persistent AI Memory
Give the model per-user context that survives across sessions — not just a conversation window.
Miru remembers your home postcode, children's school profiles, linked WhatsApp number and saved items — all persisted in Supabase. Every reply is personalised without the user repeating themselves.
Miru
Tool Use / Function Calling
Let the model decide which external function or API to call, and with what arguments.
Intel's research pipeline uses function calling to route between search, financial data, news and company registry APIs — the model decides what it still needs to know and keeps calling until the report is complete.
Intel Miru
Proactive AI Agent
Monitor external state and push relevant information to users without them asking.
Miru's 2026 local council elections feature runs a background agent that polls Democracy Club for new results, detects when a user's ward has declared, and pushes a WhatsApp alert automatically — the AI acts on a real-world trigger, not a user request. Live at miru.humanagency.co/elections.
Miru
Notes

Things on my mind

Cool web

Sites worth your time

Now

What's on

This week
New Miru design, tube stations in train times, and local council features — report a pothole, find your bin day.
Reading
The Human Experience — John Sills
Note
We are born on this planet to tell stories to each other. That's it. Everything else is commentary.
Full now page →
Contact

Get in touch

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15 min intro · calendly.com/mekala

Thinking out loud

Occasional writing on AI adoption, building products, and what 25 years in enterprise tech actually taught me. No noise.

You're on the list. Talk soon.
Vikram Mekala
Transformation Programme Manager & AI Builder
Summary

25 years delivering technology transformation at global scale — from writing code in India to running £5M+ programmes at Unilever, Mars, Shell and BP across three continents. Now building AI products for people who don't consider themselves technical, with a focus on real usability over technical novelty. Available for AI strategy, digital transformation leadership, and M&A technology workstreams.

Experience
Transformation Consultant2025
Unilever
Brought in to support the Magnum Ice Cream business separation from Unilever. Led the technology and programme workstream within a complex M&A transaction, managing cross-functional delivery across legal, IT and commercial teams.
Founder2024 – present
Human Agency
Building practical AI tools for non-technical people. Products include Miru (WhatsApp-first AI assistant for school comms, fuel prices, vehicle check, train times and local services), Intel (brand & company intelligence) and a free AI literacy site. Building hands-on with Claude Code — product briefs, AI pair programming and direct code contribution.
Transformation Programme Lead — Global Media Analytics2020 – 2024
Unilever
Enterprise-wide data transformation: Tableau to Power BI migration across 50 markets. £5M budget, 50-person team, 3 continents. 98% on-time delivery. Redesigned the analytics operating model and governance framework adopted globally.
Global Transformation Manager — Net Revenue Management2018 – 2020
Unilever
Analytics suite for pricing, portfolio and promotional strategy. Integrated eCommerce and Amazon data. Built emerging-markets growth tools. Worked across FMCG, finance and data science teams globally.
Senior Programme Manager / Business Analyst Lead2013 – 2018
Shell · Unilever · LeasePlan
B2B eCommerce platform at Shell. Unilever brand platform across 160 markets. Digital transformation programme at LeasePlan. Consistent delivery across FMCG, energy and financial services.
Engineer → Analyst → Programme Manager2000 – 2013
Unilever · Mars · BP
Started as a software engineer in India. R&D systems at Mars. Global brand platforms and SAP programmes at Unilever. Operations and procurement technology at BP. Grew through every role from individual contributor to programme leadership.
Skills
AI Strategy Digital Transformation Programme Governance M&A Technology Data Platforms Product Management Stakeholder Management Power BI / Tableau eCommerce SAP Agile / Waterfall AI Pair Programming
Built
Miru
WhatsApp-first AI assistant. Live at miru.humanagency.co
Human Agency
Free AI literacy site in plain language. ai.humanagency.co
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Vikram's AI
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